Carpet Cleaning | Protector | Service Visit | Schedule | Care Tips | FAQs |

Our Standard Carpet Cleaning Process:

1. Pre-Inspection
We walk through you home to take visual inspection of your carpet. Your Technician will ask you to show them any areas of concern, identify any stains that may potentially be permanent or require additional treatment, and give you an evaluation of the results you can expect.

2. Furniture Moving
Our standard service includes cleaning open and accessible areas, as well as moving items like: end tables, side chairs, and smaller items. Please point out specific items to your technician. Our premium service includes moving items like: sofas, chairs, tables and smaller items. Under most circumstances beds, sectionals, dressers, fragile and heavier pieces will not be moved.

3. Pre-spray
A pre-conditioning solution is applied to loosen and break down traffic area soil, helping to prepare general spots for a more thorough cleaning.

4. Pre-spot
Challenging spots are pre-treated with special agents to increase the chances of removing the stain. Some spots like ink, paint, red or dye spots, and animal stains will require additional spotting services to successfully treat.

5. Pre-grooming/Agitation
A professional carpet rake or counter rotating brush is used to further loosen the soil.

6. Soil Extraction and Rinse
We then use hot water extraction (steam cleaning) to rinse the carpet with our powerful extraction cleaning system. This system avoids over wetting the carpet and leaving a sticky residue behind.

7. pH Neutralizing Rinse
While we are extracting we apply a pH balanced rinse that eliminates soil attracting residue. This important step leaves your carpet feeling clean, soft, and fresh!

8. Post Spot
Any spots or stains still remaining will get extra treatment with our many specialty spotting solutions. * For longer carpet life and fewer permanent stains, be sure to have professional carpet protector applied to your carpet.

9. Post Groom
Your technician will then groom your carpet so that the pile of your carpet is standing up. This grooming helps the carpet pile dry faster.

10. Speed Dry
Our premium service includes high velocity air movers. These fans are placed on the carpet immediately after cleaning to promote faster drying.

11. Post Cleaning Inspection
Your technician will explain your cleaning results, drawing attention to any remaining areas of concerns. Our goal is that you’re pleased with your investment and cleaning results.